We haven’t quite mastered time warp yet, but trust us to take care of finding a tutor for you that can work with your schedule. While the tutors do manage their own schedules, they are generally available after school and on weekends. We can accommodate families that request lessons before or during the school day as well.

We know you’re busy; that’s why we pride ourselves in being a full-service agency (no more slogging through hundreds of unvetted, online tutor profiles).

No matter who your tutor is, you can rest assured that you will be working with a patient, passionate, and empathetic professional who possess strong subject-matter expertise. And, all of our tutors have at least five years of relevant post-graduate teaching experience and at least a four-year degree.

We typically match tutors with students based on four factors:

• the student’s needs and personality;
• the family’s goals;
• the tutor’s skills, experience, and personality; and
• the location and availability of the student, family, and tutor.

That’s up to you! Most of our students are tutored from the convenience of their own homes. However, if for some reason this won’t work (home is too distracting, or home is outside of our in-person service zones), we’ll do our best to find an alternative.

Our tutors have worked with students in school (either during or after school hours), in libraries, in coffee shops, or even in bookstores. When arranged in advance, and when space permits, we are also able to accommodate tutoring in our corporate offices as well.

We also work with students around the country using video chat platforms like Zoom or Classrooms!

We've been tutoring online since before it was cool (or necessary)! Tutors use the platform that works best for the student (typically Zoom). Both student and tutor are able to collaborate using the digital whiteboard while also seeing and hearing one another. Depending on the student's set up, he or she can also can communicate in writing using a stylus, mouse, or finger. This is perfect for working through tricky math problems!

We work with many educators that hold advanced degrees in and are thoroughly experienced with various learning differences. When you register for tutoring, you'll have an opportunity to let us know about any learning differences your child may have.

We’ll do everything we can to help your family get a tutor, even if it’s a same-day (within 24 hours) request. Since our tutors are in such high demand, we can’t guarantee that we’ll be able to find a tutor for such a request. Please refer to our policies page for more information.

While it is impossible for any tutor to guarantee a certain test score (and we strongly caution parents from hiring any tutor that does guarantee such a thing!), we work closely with both students and parents to make sure that they achieve their absolute highest potential score. We also offer several full-length practice tests throughout the year in order to gauge progress and help manage expectations.

You bet! We have a very generous tutoring referral policy. Please refer to our policies page for more information.

Our agency handles all payments. There’s no need to pay or tip the tutors directly (phew!).

All payments for class tuition and tutoring packages are processed upon checkout.

If you choose our pay-as-you-go tutoring plan, the first hour of tutoring will be billed upon checkout and will be applied to your first hour of tutoring. After that, we’ll bill your card every two weeks for any charges incurred (tutoring, practice tests, etc.) based on the agreed-upon hourly tuition.

If you prepay for a package of hours, you'll pay when you check out, and we'll draw down on your prepayment like a credit on your account. When you're running low on hours, we'll reach out to let you know. If we don't hear from you, we'll continue billing at the default pay-as-you-go hourly tuition.

Don’t worry: we send a detailed receipt for all credit card transactions and prepayment activity!

For your protection, we don't store any credit card information on our site, and your transaction is protected by bank-level encryption.

If you purchased tutoring credits directly, the dollar value of those credits never expire. For example, if you purchased 10 hours of tutoring for $100 and only used 8 hours, your account would have a credit of $20 remaining. We would apply this credit toward any future purchases.

If you received tutoring credits as a result of a promotion (auction voucher, class, etc.), consult the terms and conditions printed or posted on the promotional material. In the absence of any printed or posted terms and conditions, all tutoring credits received must be redeemed by the end of the calendar year in which it was issued. Tutoring credits expire at the end of the calendar year in which they were issued.

Not all subjects and tests are created equal. Our tutoring tiers reflect both the subject-matter expertise required and the experience level of our tutors.

Elementary
This is our base tier for Elementary (K-5) Academic Support and Common Core State Exams (3-5) tutoring. Tutors in this tier have a four-year degree and 5+ years of relevant, professional teaching experience.

Expert
This is our base tier for Middle School (6-8) Academic Support and Common Core State Exam readiness. It is also the base tier for SHSAT and TACHS/HSPT tutoring. All tutors in this tier have at least a four-year degree and 5+ years of relevant, professional teaching experience. To work with a tutor with even more experience for these areas, consider our Premier tier.

Premier
This is our base tier for High School (9-12) Academic Support, High School Test Prep, ISEE/SSAT tutoring, and SAT/ACT tutoring. All tutors in this tier have advanced degrees or 10+ years of relevant, professional teaching experience. To work with a tutor with even more experience for these areas, consider our Principal or Founder tiers.

Principal
Tutors in this tier can support any of the subjects and tests indicated above. Tutors in this tier have advanced degrees or 15+ years of relevant, professional teaching experience.

Founder
Our founder, Marcus, specializes in all levels of the ISEE and the SHSAT. He has been helping students prepare for these exams for over 20 years and is the architect of our best-selling ISEE workbooks and class curriculums.

The Tutorverse works with students all over the world. Our tutors are available to work with students in person in most Manhattan and Brooklyn neighborhoods. Tutors are happy to travel anywhere within New York City provided that travel time does not exceed 30 minutes between appointments.

If a family lives more than 30 minutes outside of Manhattan, we will make every effort to find a mutually convenient location for sessions to take place. If you live in another part of the world, don't fret! Contact us to request an interactive online tutoring demo.