COVID-19 In-Person Learning Requirements

In-Person Programming: COVID-19 Policies & Procedures

The policies and procedures described below supplement The Tutorverse ("we," "our," "us," etc.) General Terms & Conditions. We have also published a supplement to our Privacy Policy so parents and students ("you," "participants", etc.) can understand how we may be required to use the personal information you provide to us.

1. Operating Parameters
   1. Applicable Law
      We will offer and operate in-person tutoring and class sessions ("in-person programming," "in-person program") in accordance with all applicable laws. We will follow local, state, and federal guidance in evaluating the appropriateness of resuming and continuing in-person programming. Should this guidance change, we may not be able to resume in-person programming, or may need to exclusively offer online programming.
   2. Amendments
      Given the ever evolving situation surrounding COVID-19, we may, from time to time, amend program policies and procedures. Some changes may occur suddenly. We will take all reasonable steps to ensure that participants are informed of these changes.
2. Changes to Physical Spaces, Hygiene Practices, and Processes
   1. Shared Space
      In-person programming will take place in our office building(s) or in other third-party locations ("space"). Other tenants and occupants may be located in the building and in proximity to our spaces. As such, participants may come in contact with other tenants and building staff. We have aligned with building management on policies and procedures governing the use of space, and all participants must abide by all policies and procedures set forth by us and by building management.
   2. Changes to Use of Spaces & Cleaning Practices
      We have coordinated with building management in our spaces to align on changes to the use and maintenance of our space. These include, but are not limited to:
      1. reducing the number of participants who can ride an elevator simultaneously;
      2. reducing the number of seats in each classroom to ensure compliance with proper distancing guidelines;
      3. staggering arrival and dismissal to ensure compliance with proper distancing guidelines;
      4. practicing strict cohorting, which includes eliminating the ability to switch between program dates and times;
      5. eliminating group snack and implementing site-specific food and beverage consumption guidelines;
      6. prohibiting the sharing of learning supplies and materials;
      7. leaving doors open to improve airflow when possible;
      8. sanitizing high-touch classroom surfaces before and after each session;
      9. making wipes and hand sanitizer available upon request during every session;
      10. implementing directional flow of traffic.
   3. Admittance to Spaces
      We have coordinated with building management in our spaces to align on processes and procedures required for admittance.
      1. Each time before being admitted into one of our office locations, participants must:
         1. perform a self-evaluation to confirm their state of health and their eligibility to attend in-person;
         2. bring and wear a suitable mask or face covering that covers the nose and mouth completely;
         3. use their own hand sanitizer or the hand sanitizer provided on-site; and
         4. maintain appropriate distance from others
      2. If a participant cannot medically tolerate a mask or face covering, the participant must submit written, medical documentation to hello@thetutorverse.com at least 48 hours in advance of any learning event for our review. Upon review of the written documentation, we will determine if we can make a reasonable accommodation for the participant, which may include, but is not limited to:
         1. rescheduling to a different session that has fewer participants; or
         2. rescheduling to an online session
   4. Occupying Spaces
      While indoors in our spaces, all participants:
      1. must wear an acceptable mask or face covering, which include, but are not limited to cloth (including homemade, quick cut, bandanas, etc.), surgical masks, and face shields;
      2. must follow site-specific directives regarding the consumption of food or beverages;
      3. must maintain appropriate distance from others and sit in assigned seats.
   5. Waivers & Representations
      All in-person program participants agree to be bound by all terms, conditions, policies, and procedures set forth in our General Terms and Conditions, Privacy Policy, and any supplemental related addenda (including the "In-Person Programming: COVID-19 Waiver & Release of Liability," which is included in this Agreement). Participants who do not wish to be bound by the supplemental related addenda may transfer their enrollment to online programming.
   6. Non-Compliance
      1. Requirements
         Failure to abide by these policies terms, conditions, and procedures will result in a participant's removal from the in-person program. Depending on the nature of the non-compliance, we may suspend the participant's enrollment, transfer the participant's enrollment to online programming, or expel the participant from any and all programming, as outlined in our General Terms and Conditions. Participants will not be permitted to attend in-person programming if they:
         1. have not completed applicable waivers and acknowledgments; or
         2. do not adhere to all program guidelines and policies
      2. Conditions
         Participants will be prevented from joining an in-person program, or would be immediately isolated (if meeting the conditions of 2 or 8 below) and dismissed from an in-person program, if they:
         1. refuse admittance requirements as outlined in item 2.3;
         2. do not bring or do not wear a mask or face covering that completely covers both the nose and mouth while indoors, and have not provided notice of a medical condition in according with item 2.3;
         3. refuse to use hand sanitizer or wash their hands before entering our spaces;
         4. consume food or beverages outside the guidelines established;
         5. do not maintain appropriate distance from others or do not sit in assigned seating;
         6. are observed to be experiencing any of the following symptoms, regardless of the purported reason:
            1. fever or chills
            2. cough
            3. shortness of breath or difficulty breathing
            4. fatigue
            5. muscle or body aches
            6. headache
            7. sore throat
            8. congestion or runny nose
            9. nausea or vomiting
            10. diarrhea
         7. Communication
            We will immediately notify a student's parent(s) or legal guardian(s) if a student does not comply with the terms, conditions, policies, and procedures highlighted above. If we determine a student cannot join an in-person program or is dismissed from an in-person program, the student's parent(s) or legal guardian(s) is expected to make immediate arrangements to have the student picked up.
   7. Contingencies
      1. Contact Tracing
         In the event that there is a confirmed case of COVID-19, we will comply with all required contact-tracing procedures. By participating in in-person programming, you agree to comply with all such protocols as well.
      2. Temporary or Indefinite Suspension of Programming
         We may be required to temporarily or indefinitely suspend in-person programming due to circumstances beyond our control. Under these circumstances, all in-person enrollments will be automatically transferred to online enrollment, and communications will be sent to affected participants as soon as reasonably possible. Such circumstances include, but are not limited to:
         1. closures mandated by the Governor of the State of New York or the Mayor of New York City;
         2. a decision by the New York City Department of Education to pursue a fully-remote learning plan;
         3. decisions by other local authorities that govern our ability to host programming in-person in third-party locations; and/or
         4. confirmed cases of COVID-19 by program participants or other occupants of the space (other tenants, building staff, etc.)
      3. Resuming Services
         Once all deep cleaning and reopening protocols have been completed and in-person programming can resume, we will notify families about transitioning back to in-person programming. Depending on the timing and nature of the suspension, we may not be able to resume or complete in-person programming as scheduled.
   8. Refunds, Credits, and Concessions
      Any suspension of in-person services, whether temporary or indefinite, due to the COVID-19 public health crisis or as a result of a participant's non-compliance will result in the automatic transfer of affected participants to online programming. No refunds, credits, or other concessions will be provided.

In-Person Programming: COVID-19 Waiver & Release of Liability

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization, and is a highly infectious, life-threatening disease. COVID-19 is extremely contagious and is spread mainly from person-to-person contact. Individuals who may have been infected with COVID-19 may be asymptomatic for a period of time or may have never become symptomatic at all. Because of its highly contagious and sometimes “hidden” nature, it is currently very difficult to control the spread of COVID-19 or to determine where or how a specific individual may have been exposed to the disease. As a result, federal, state, and local governments and federal and state health agencies recommend vaccination, social distancing and other measures to prevent the spread of COVID-19.

The Tutorverse has put in place protective measures to reduce the spread of COVID-19; however, The Tutorverse cannot guarantee the safety of any students, parents, educators, or staff. Thus, attending in-person tutoring, class, practice test, or other learning events hosted by The Tutorverse ("in-person programming," "in-person program") could increase your child's risk of contracting COVID-19.

By signing this agreement, you acknowledge the contagious nature of COVID-19 and, on behalf of yourself and your child, understand that your child may be exposed to or infected by COVID-19 through his/her participation in in-person programming and that such exposure or infection may result in personal injury, illness, permanent disability, or death.

You voluntarily agree to assume, on behalf of yourself, your child, and your heirs, successors, executors, administrators and representatives (collectively, the "Releasors"), all risks, and you accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you or your child may experience or incur in connection with your participation in in-person programming. By signing this agreement, you, on behalf of yourself, your child and the Releasors, release, forever discharge, and agree to hold harmless The Tutorverse, and its predecessors, successors, branches, divisions, affiliates, parents, subsidiaries and related entities and each of their respective current and former officers, board members, directors, agents, contractors, and employees (collectively, the “Releasees”), from any and all liability, claims, and demands of whatever kind or nature, either in law or in equity, which arise or may hereafter arise from your child’s participation in in-person programming. You understand and acknowledge that you are discharging the Releasees from any liability or claim that you and the Releasors may have against The Tutorverse with respect to bodily injury, personal injury, illness, or death that may result from your child’s participation in in-person programming.

To prevent the spread of COVID-19 and reduce the potential risk of exposure to all parties, I attest and represent that:

1. Neither I, my child(ren), my spouse, my co-parent, or any other member of my family and/or household has had close contact with any person diagnosed with COVID-19 nor has any of the aforementioned parties been diagnosed with COVID-19 within 14 days of this attestation.
2. Neither I, my child(ren), my spouse, my co-parent, or any other member of my family and/or household has experienced any of the following symptoms within the last 14 days:
   
   1. fever (100.4 degrees F or higher) or chills
   2. cough
   3. shortness of breath or difficulty breathing
   4. fatigue
   5. muscle or body aches
   6. headache
   7. sore throat
   8. congestion or runny nose
   9. nausea or vomiting
   10. diarrhea
3. If I, my child(ren), my spouse, my co-parent, or any other member of my family and/or household develops any of the aforementioned symptoms I will voluntarily withdraw my child from participating in in-person programming for 14 days and immediately notify The Tutorverse.
4. I will perform temperature checks on my child(ren) and visually inspect my child(ren) for signs of illness immediately before sending my child(ren) to an in-person program, and if any such signs or symptoms are exhibited, I will prevent my child(ren) from participating in that day's in-person programming and immediately notify The Tutorverse.

By signing this agreement, I

1. acknowledge that I have read and understand the COVID-19 Policies & Procedures on the preceding page, as well as the General Terms and Conditions, Privacy Policy, and Privacy Policy Addendum, and affirm all of the statements above;
2. acknowledge the contagious nature of COVID-19, the fact that it can be difficult to identify in another person, and the inherent risks of exposure of an in-person program;
3. voluntarily assume the risk that my entire family and/or household, as well as any members of my personal, social, or professional circle may be exposed to or infected by COVID-19 as a result of my child's participation in in-person programming, and that such exposure or infection may result in personal injury, illness, permanent disability, and/or death;
4. recognize that The Tutorverse cannot eliminate all potential risks of COVID-19 infection;
5. acknowledge that I have asked for and/or been given any information that I may need to determine the risks associated with participating in in-person programming and to make an informed assumption of those risks;
6. acknowledge that I have made the sole determination with respect to the sufficiency of any safety protocols, rules, or precautions that I decide to take to minimize the risks of participating in in-person programming and that I have not relied on any party related to The Tutorverse, including any board member, officer, employee, agent, volunteer, or student, to provide me with information about the same;
7. voluntarily assume full responsibility for any and all risks of illness or injury associated with exposure to COVID-19 as well as from use of any protective equipment, including face masks, that The Tutorverse may voluntarily provide to me or my child;
8. completely absolve, waive, release, and hold harmless The Tutorverse, and its predecessors, successors, branches, divisions, affiliates, parents, subsidiaries and related entities and each of their respective current and former officers, board members, directors, agents, contractors, and employees (collectively, the “Releasees”), of any and all legal or financial responsibility, including, but not limited to, any personal injury, disability, illness, damage, or death from exposure to COVID-19, whether such exposure occurs before, during, or after my or my children’s participation in in-person programming hosted by The Tutorverse; and
9. agree, on behalf of myself, my child, and my heirs, successors, executors, administrators and representatives (collectively, the “Releasors”), not to make any type of legal or equitable claim against The Tutorverse or any of the Releasees with respect to any exposure I or my children may have to COVID-19, whether or not it arises through negligence, omission, default, or other action of anyone affiliated with The Tutorverse, including other participants and personnel;