Our Response to the Novel Coronavirus (COVID-19) – The Tutorverse

Our Response to the Novel Coronavirus (COVID-19)

Note: This page will be updated as circumstances change and more information becomes available.

March 10, 2020

We are committed to the health and safety of our students and our staff. We are also committed to working with you to help our students and families achieve their long-term education goals.

What we’ve already done, and what we’ll keep doing

We have reached out to our team of tutors, teachers, and staff to ensure that they are aware of and practice good hygiene during their one-on-one and classroom-based lessons.

We have communicated with our partners to learn about whether and how potential changes to their operations might impact The Tutorverse programming. We will continue to be in touch with our partners as circumstances change.

We have made contingency plans to ensure continuity of service in the event that regular operations are impacted. We continue to monitor guidance from state and local authorities, including but not limited to the New York City Department of Health & Mental Hygeine (DOH) and the New York City Department of Education (DOE), to ensure that our plans address the reality of the situation.

What this means for one-on-one tutoring

If your student is working in-person with a one-on-one tutor, please know that we have already communicated to your tutor about practicing good hygiene. (Don’t be offended if they offer a wave instead of a handshake!)

If circumstances change and you believe that your student’s in-person lessons require modification to online tutoring, please email us so that we can work with you to arrive at the best course of action. If online lessons become necessary, we will work with you and your tutor to facilitate a smooth transition.

What this means for group classes

The New York City Schools Chancellor has indicated that closing New York City public schools would be an “extreme” measure. If your student is or will be enrolled in one of our group classes, please be advised that as of this communication, all classes are currently operating as scheduled.

In the event that changes to classes become necessary, we will be in contact with you. The potential impact of these changes may vary depending on the location in which the classes are held:

  • We will place a moratorium on in-person classes hosted at public school locations if:
    • public schools are closed, or;
    • after-school programming is cancelled.
  • We will place a moratorium on in-person classes hosted at our offices (222 Broadway & 750 Lexington) or at our partner locations (120 Warren & 441 West 26th) if:
    • there is a general and broad restriction on movement in New York City, or;
    • there is a verified, direct, and high risk of transmission at these locations.

In the unlikely event that any of the above scenarios comes to pass, virtual classroom learning will replace in-person learning, and additional instructions will follow.