If you purchased tutoring credits directly, the dollar value of those credits never expire. For example, if you purchased 10 hours of tutoring for $100 dollars, and only used 8 hours, your account would have a credit of $20 remaining. We would apply this credit toward any future purchases.
If you received tutoring credits as a result of a promotion (auction voucher, class, etc.), consult the terms and conditions printed or posted on the promotional material. In the absence of any printed or posted terms and conditions, all tutoring credits received must be redeemed by the end of the calendar year in which it was issued. Tutoring credits expire at the end of the calendar year in which they were issued.